IT Service Management (ITSM), Information Security and Software Delivery Resource Center

The IT Service Management and Security Resource - Maximizing IT Business Value through service management, security, and business resilience solutions


	The Service Management Resource Center (SMRC): Critical Success Factors for IT Professionals The Resource Center shows how you can better manage business infrastructure, through a variety of resources such as white papers, analyst reports and demos. Register once for free access

Visibility

Control

Automation

Expertise to ensure that your organization has a clear view of services and assets.

The latest intelligence on
how to safeguard your organization's valuable information resources.

Building an agile organization through reliable technologies and processes.

Maximo Transportation Demo
With IBM Maximo for Transportation, routine tasks like maintenance, inspections, and warranty recovery can be automatically scheduled to improve asset life and performance.
View Demo

Aberdeen Proving Ground Case Study
Learn how a center for U.S. Army material testing has improved efficiency with IBM Maximo software to support expansion and drive a 10 percent reduction in year-over-year spending.
Read Case Study

Profitability and OSS Support: A Return on Investment Analysis of IBM Tivoli Netcool
In its study of service providers, IDC found that IBM Tivoli Netcool supports high-quality customer experiences while reducing costs through operational efficiencies. Download

IDC ROI Calculator for IBM Tivoli Netcool
This ROI calculator from IDC quickly estimates the annual benefit your organization could achieve using IBM Tivoli Netcool. Try Calculator

Do More With Less Thru Netcool?
Learn how IBM Tivoli Netcool solutions can help service providers streamline their operations, improve responsiveness, and reduce costs. Read White Paper

Effective Asset Management in an Uncertain Economy
David Berger, a Partner at Western Management Consultants, outlines 10 strategies for senior executives to improve productivity and profitability. Download White Paper

Staying Competitive and Showing ROI
IBM Web application security solutions reduce costs, manage risk, and improve service in the face of fast-growing application security threats.
Learn How

Security Convergence Equals Network Security Cost Savings
Combat Web 2.0 threats and optimize your existing network security investments. IBM Internet Security Systems shows how.
Play Webcast

Manage Security and Compliance in An Adverse Economy in 2009 and Beyond
Need to safeguard your enterprise and manage compliance on a budget? IBM's Kristin Lovejoy and EMA's Scott Crawford discuss strategies.
Download Podcast

Trust But Verify...Managing and Auditing Privileged Users
IBM identity and access management addresses dangers posed by privileged users. Learn how from two senior analysts from Burton Group.
Play Webcast

Take A Holistic Approach To Business-driven Security
A business-level view of security and risk management helps you prioritize security activities that make strategic sense and optimize business results.
Read White Paper

IBM ISS X-Force Threat and Risk Report
The twice-annual Trend and Risk Report provides statistical information on Internet security threats, including software vulnerabilities, malware, phishing, cyber criminal activity, and more.
Get Report

Next-Generation Data Protection For Mid-sized Companies
Your small or midsize business has data assets just as major corporations do. Learn about next-generation data protection solutions designed and priced for you. Download White Paper
Download White Paper

The New Face of IT Service Management
Discover how IT organizations add value to the business in this white paper from IT advisory firm Macehiter Ward-Dutton.
Read Now

Put ITIL Best Practices To Work For Your Business
The new ITIL standards can help your small business maximize the value of your technology by aligning IT operations with business goals. Read White Paper
Read White Paper

Addressing the Complexities of Remote Data Protection
An adaptive data protection solution can protect remotely stored data for enterprises of all sizes.
Learn More

New Data Protection Strategies
Continuous Data Protection can cost-effectively improve security with minimal impact to business, as shown in this white paper by Evaluator Group and IBM. Download
Download

Managing the Tidal Wave of Data Tivoli Storage Management
IBM Tivoli Storage Management solutions can help maximize your current storage environment while reducing costs, improving service, and managing risks.
Learn How



	IBM is the world's largest information technology company, with 80 years of leadership in helping clients innovate. Drawing on a breadth of capabilities and best practices from across IBM and our extensive partner ecosystem, we offer clients within every industry a wide range of services, solutions and technologies that can help them improve productivity, respond rapidly to the needs of their business and reduce development and operations costs. For an overview of IBM's Service Management offerings, visit: http://www-01.ibm.com/software/tivoli/solutions/vca/.


	Integrate Facilities and IT. Realize the Value of The Green Data Center. A green data center means cost savings through consolidation and lower energy usage. Find out how IBM Tivoli solutions can help. Download Now

Pulse 2010
Premier Service Management Event
Feb. 21-24, 2010
Las Vegas, Nevada.
Integrated service management helps build a smarter planet. As physical and digital assets converge, the planet is getting smarter. Food and retail products are tracked with RFID tags. Traffic and energy systems are now managed with sensors. Cities are more instrumented, interconnected and intelligent.
Learn more